A Safety, Security and Surveillance Company
AngelTrax
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AngelTrax team members collaborating in a technology office.

AngelTrax Careers

Help Desk Specialist

Troubleshoot AngelTrax products and software for transportation customers who rely on video, data, and support.

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Position details

PositionHelp Desk Specialist
DepartmentTechnical Support
LocationDothan, Alabama
Travel / TypeOn-site role; no remote work or travel | Full-time

The Help Desk Specialist works with AngelTrax customers and internal teams to diagnose technical needs and support transportation safety systems.

Responsibilities

  • Work with products specific to school buses, mass transit trains and buses, law enforcement vehicles, and locomotives.
  • Troubleshoot customer issues with products and software.
  • Assist with customer returns.
  • Communicate effectively with customers to diagnose problems in a timely manner.
  • Communicate with internal departments to handle customer technical needs.
  • Be self-motivated, punctual, professional, and dependable.

Preferred

  • Help desk support with IT experience.
  • High school diploma or equivalent.

Next step

Apply for Help Desk Specialist.

Send your resume and any relevant background details to careers@angeltrax.com. A focused cover letter helps the team understand where your experience fits.

Apply now Back to Careers