CareersAssistant Director

Assistant Director

Position Information

Location: Dothan, AL

Department: Inside Sales & Bids

To apply for this position or request more information, email us at


  • Assist outside sales reps in identifying and meeting needs of current and prospective customers under the direction and supervision of the Director
  • Maintain daily contact with outside sales reps to inform and assist with customer requests
  • Develop and maintain knowledge of extensive technology-based product line
  • Research potential customer prospects by territory
  • Initiate contact with prospective customers to aid outside sales reps in developing new business
  • Communicate with outside sales reps and customers to determine desired products to be quoted
  • Create and distribute product quotes to customers
  • Review and approve quotes and orders when Director is unavailable or workload permits
  • Submit orders to Processing with Director's approval.
  • Track and confirm daily orders are submitted and verify all is approved.
  • Field questions and problem solve when Director is unavailable.
  • Maintain and update Inside Sales and Bid departments' Standard Operating Procedure (SOP), which includes emailing SOP updates, new information and reminders to both Inside Sales and Bid departments.
  • Update and maintain all CSP records including inventory audit, demo info (if applicable), email backup, sales order, additional order info tracking needed and installation progress.
  • Organize and track the product demo information, which includes contacting outside sales executives, recording updates, and scheduling follow-up as needed.
  • Manage work load due to priority.
  • Be a positive resource for all aspects of the department, working hand in hand with Director.
  • Work with team members to assist in daily tasks.
  • Attend and actively participate in monthly team leader meetings.
  • Be a “right hand” for the Director, daily shadow, and train to gain better understanding of current processes and problem-solving methods.
  • Step in and lead team when Director is unavailable or out of office
  • Receive and distribute customer purchase orders for order fulfillment
  • Assist Director with all RFP processes
  • Contribute in team atmosphere to help maintain a high level of customer service in every customer interaction

Experience/Skills Required

  • Basic proficiency in Microsoft Office and Adobe Acrobat
  • Fast learner able to multi-task in fast-paced environment
  • Ability to communicate effectively and professionally with customers and other employees
  • Strong organization skills
  • Dependability
  • Strong work ethic
  • High standards

Experience/Skills Preferred

  • Customer service/inside sales: 2 years
  • Administrative assistant or similar: 2 years
  • Associate's degree
  • Bachelor's degree

Job Type

Full-time, on-site (no remote work or travel)


  • 8 hour shift
  • Monday through Friday
  • 8AM to 5PM


  • 401(k) and profit-sharing plan
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid Time Off (PTO)
  • Competitive pay
  • Holiday pay
  • Paid training and development

Background Investigation Statement

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

**It is highly suggested that you submit a cover letter with your application due to the high volume of applicants. You can also send a cover letter and resume directly to**

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