Customer Support

Purchasing Assistance

Assistance

Our sales support team is committed to assisting you in finding a mobile video surveillance solution that is customized to fit your needs. Our team will utilize their technical expertise and hands-on experience to help guide you to a solution that is appropriate for your transit configuration.

Whether it’s a product consultation, a custom spec sheet or upgrading your current surveillance system, we will provide a personalized solution to match your unique needs. Our sales team >

Spec-its

Helpful documents for constructing a bid specification for an AngelTrax solution Learn more >

Financing & Leasing Programs

At AngelTrax, we understand the difficulties of getting more out of your diminishing budget. In order to help, AngelTrax is offering a leasing program exclusively through Southlake Capital, LLC. Now, you can keep up-to-date with the latest mobile video surveillance technology without straining your budget. Learn more >

Technical Support

Speak to an expert

Contact our experienced technical support team Mon. - Fri. 8am - 5:30pm (CST)

1.800.673.1788

LogMeIn Rescue

Our helpful technicians can access your computer by Web-based remote support to assist with software setup, video retrieval and much more. Learn more >

Training

At AngelTrax, we also provide complimentary initial product training. Hands-on training consists of integrated training on installation, preventative maintenance, hard drive removal, playback software solutions and archiving and transferring video data.

FAQs

Support Downloads

Playback software

Download the latest AngelTrax playback software:

How to video tutorials & print outs

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Product manuals & quick setup guides

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Wiring diagrams

AngelTrax mobile DVR wiring diagrams help make the installation and setup process quick and simple.Learn more >

Product Warranty

Warranty

We stand by our products by offering an industry unmatched extended five year parts and labor warranty on our DVR models -- HC460, HC860, HC460-TR and HC860-TR. All other DVR models and cameras come with a standard parts and labor warranty, guaranteeing them for three years.Learn more >